At [Queenenterprises], we are committed to protecting the privacy and security of our customers and website visitors. This Privacy Policy outlines how we collect, use, store, and share your personal information when you visit, register, or shop on our website.

1. Information We Collect

When you interact with our website, we may collect the following types of information:

a. Personal Information

• Full name, phone number, email address, shipping/billing address.

• Login credentials (for registered accounts).

• Payment details (processed securely via third-party gateways).

• Communication records with customer service.

b. Device & Browsing Information

• IP address, browser type, operating system, and access times.

• Cookies and tracking technologies (to improve user experience).

• Clickstream data and interaction history.

c. Purchase & Preference Data

• Items viewed, added to cart, and purchased.

• Categories browsed, including:
  Air Conditioners, Apparel, Apple Products, AirPods, Audio & Accessories, Audio Equipment, Automotive Parts, Beauty & Personal Care, Bluetooth Speakers, Cameras, Computers, Consumer Electronics, Furniture, Gaming, Health & Personal Care, Home Products, Laptops & Tablets (Acer, Amazon, Apple, ASUS, HP, Samsung), Machinery, Servers, Smartphones, Smartwatches, Storage Devices, Timepieces, Jewelry, Eyewear, Tools, and TVs.

2. How We Use Your Information

We use your data to:

• Process orders and deliver products to your address.

• Provide customer support and respond to inquiries.

• Personalize your shopping experience.

• Improve our website functionality and optimize our product offerings.

• Conduct marketing, promotions, and updates—only with your consent.

• Monitor for fraud, security breaches, or policy violations.

• Comply with legal obligations, such as tax, accounting, and regulatory reporting.

3. Cookies & Tracking Technologies

Cookies help us remember your preferences, store session data, and analyze site traffic. You can modify your browser settings to refuse or delete cookies. However, some parts of our site may not function properly without them.

4. Data Sharing and Disclosure

We do not sell or rent your personal information to third parties. We may share your data only in the following cases:

• Service Providers: Including payment processors, courier services, marketing partners, and IT support providers.

• Legal Compliance: If required by law or legal proceedings.

• Business Transfers: In case of a merger, sale, or acquisition of our business.

All service providers are contractually obligated to handle your data in compliance with privacy regulations.

5. Third-Party Links

Our website may contain links to third-party websites, such as product brands or delivery partners. We are not responsible for the privacy practices or content of those sites. We recommend reading their privacy policies before providing any information.

6. Data Retention

We retain your personal data only as long as necessary to fulfill the purposes for which it was collected:

• Order information: 7 years (for legal compliance)

• Account information: Until your account is deleted

• Marketing data: Until you opt-out

You may request the deletion of your data at any time, subject to legal or regulatory constraints.

7. Data Security

We use industry-standard security measures including:

• SSL encryption on all data transmissions

• Secure data storage and access control protocols

• Frequent audits and system monitoring

However, no electronic transmission or storage system is 100% secure. Please ensure your account credentials are kept confidential.

8. Your Rights

Depending on your jurisdiction, you may have the following rights:

• Access: Request a copy of your stored personal data.

• Rectification: Correct inaccurate or outdated data.

• Deletion: Request deletion of your data (with exceptions).

• Objection: Opt-out of marketing communications.

• Portability: Request transfer of your data in a structured format.

To exercise these rights, contact us at [support email].

9. Children’s Privacy

Our website is not intended for children under the age of 13. We do not knowingly collect or store personal data from children.

10. Updates to this Policy

We may update this Privacy Policy from time to time to reflect legal, technical, or business changes. Updates will be posted on this page with a revised date. Your continued use of the site constitutes acceptance of the changes.

11. Contact Us

For any questions, requests, or complaints regarding this policy, please contact:

Email: [entrprisequeen192@gmail.com]
Phone: [+91 7728018322]
Address: [Queenenterprises], [Office No- 110, Plot No-26, 1st  Floor, Street No-44, Community  Centre, Pitampura, Delhi-110034]